Shipping Policy
This is the Shipping Policy for CHL Electrical, website: https://chls.co.za.
- Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped. - Shipping Rates & Delivery Estimates.
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times: Local Shipping: 2–5 business days
- Delivery times may vary depending on your location and external factors beyond our control.
- Shipping Location
- Shipping available throughout South Africa
- Order Tracking
- Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
- Delays & Issues We are not responsible for delays caused by couriers, customs, or unforeseen circumstances. However, we will do our best to assist you in resolving any issues.
- Incorrect Shipping Information
- Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
- Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery). We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
email us at or call us on 010 500 3134.